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Collect

Earn points everytime you spend at White Oaks Resort, Spa, Club and Dining

Redeem

Redeem easily for great rewards including Hotel Stays, Racquet Lessons, Spa Treatments, Dinner & More

Enjoy

Take advantage of VIP offers and experiences, plus partner deals exclusive to rewards members

Skip the Line

You wait for nobody, with easy pre-order at Play Bar + Grill or Grow Kitchen & Cafe

How It All Works

We're always glad to see you, and want you to be rewarded for your loyalty, not confused. Here's some finer points on how this whole rewards thing works.

  • Program Details
    • How All This Point Stuff Works:

    • - Collect points at all of the outlets here at White Oaks with every visit
    • - Redeem on awesome rewards like a free lunch in Play Bar + Grill or work your way up to a Two Night Stay at White Oaks (and many options in between)
    • - Exclusive special offers for Loyalty Members
    • - Pre-order online from Grow Kitchen & Cafe for VIP skip-the-line service
    • - Choose the method that serves you best: card in hand or go digital with the app!

  • Rewards & Levels
    • Level 1 - 5000 pts
    • - Reduced Facility Fee to $6
    • - Early Check In (after 7am, usually 1-4pm)
    • - Late Check Out (2 hours, 1pm)
    • - $10 Off Spa Service (excludes nail services)
    • - Bogavia Travel Set
    • - 1 Guest Pass at The Club
    • - One Tennis Court Fee (1 Hour)
    • - 1 Large Basic Smoothie at Grow with 1 Additive

    • Level 2 - 25,000 pts
    • - Free Valet (Max 2 Days)
    • - Upgrade to Tower Guestroom (subject to availability)
    • - 25% Off Any Spa Service
    • - Pack of 6 Guest Passes at The Club
    • Lunch for 2 at Grow (see restrictions)

    • Level 3 - 75,000 pts
    • - Upgrade to Luxury Suite (subject to availability)
    • - 1 Admittance to scheduled WO Beer or Wine Tour(subject to availability)
    • - Any 55 Minute Spa Service (some restrictions may apply)
    • - 1 Personal Training Session at The Club
    • - 1 Racquet Lesson at The Club
    • - 1 Private Pilates Session at The Club
    • - Dinner for 2 at Play(2 apps, 2 entrees, 2 non-alcoholic bevs)

    • Level 4 - 150,000 pts
    • - 1 Night Hotel Stay, superior accommodation/any day of week • 1 Night Hotel Stay, luxury suite accommodation (Sun-Fri)
    • - 1 Ceremony Spa Package
    • - Pack of 3 Personal Training Sessions at The Club
    • - Dinner for Two in LIV (2 apps, 2 entrees, 2 desserts, 2 non-alcholic bevs)

    • Level 5 - 250,000 pts
    • - 2 Night Hotel Stay, superior accommodation (Sun-Fri)
    • - 1 Night Hotel Stay, luxury suite accommodation (Sat)
    • - 1 Journey Spa Package
    • - Spa Robe and Spa Product Gift Bag
    • - 1 Month Membership at The Club, includes 3 pack Personal Training and pack of 6 Guest Passes
    • - Dinner for 4 in LIV (4 apps, 4 entrees, 4 desserts, 4 non-alcholic bevs)

    • Plus, we've teamed up with some of our favourite Niagara partners to bring you new off-site rewards each month

  • Terms & Conditions
    • White Oaks Loyalty App Terms & Conditions:

    • a)White Oaks Reward program awards points for each purchase made at White Oaks Resort and Spa and its outlets limited to: The Club (membership fees are excluded from points program), The Spa, LIV Restaurant, Play Bar & Grill, Grow Kitchen & Café, and The Hotel.
    • b)Lease Partners located at White Oaks Resort & Spa do not participate in the White Oaks Rewards program and include: NZF Salon, SCAP etc.
    • c)Points do not accumulate automatically. The responsibility of collecting points will be on the customer. Customers need to inform at the time of purchase by way of showing their app or their loyalty card to be scanned or swiped to allocate their purchase points to their account.
    • d)Points have no cash value, are non-transferrable and awarded based on purchases made at White Oaks Resort & Spa only. Points cannot be combined with another customer's points.
    • e)Reward options are subject to change at the discretion of White Oaks Resort & Spa.
    • f)Rewards once redeemed are non-transferrable, and have no cash value. Must be used at White Oaks Resort & Spa as described. White Oaks reserves the right to change, or cancel the program altogether.
    • g)Should a customer wish to cancel their loyalty program, the reward level below and closest to their point level will be redeemable upon request.
    • h)Fraudulent use of the program will result in cancellation of the customer account without redemption applicable.

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Address

  • White Oaks Resort & Spa
  • 253 Taylor Road SS4
  • Niagara-on-the-Lake, Ontario
  • Canada L0S 1J0

Contact

  • Resort: 1-800-263-5766
  • The Club: 905-688-2550
  • The Spa: 905-641-2599

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