How It All Works

We're always glad to see you, and want you to be rewarded for your loyalty, not confused. Here's some finer points on how this whole rewards thing works.

How This Works:

Collect points at all of the outlets here at White Oaks with every visit

Redeem on awesome rewards like a free lunch in Play Bar + Grill or work your way up to a Two Night Stay at White Oaks (and many options in between)

Exclusive special offers for Loyalty Members

Choose the method that serves you best: card in hand or go digital with the app!

Points awarded on direct purchases through White Oaks affiliated locations and websites only. Points will not be awarded on third party room reservations from sites such as Expedia, Booking.com, Tripadvisor etc.

Level 1 - 5000 pts

Hotel Facility Fee Waived

Late Check Out (1pm, subject to availability)

$10 Off 1 Spa Service (valued at $140 or more)

One Guest Pass to The Club at White Oaks

One Tennis Court Fee (1 Hour)

One Large Basic Smoothie at Grow with 1 Additive

Level 2 - 25,000 pts

Complimentary Valet Parking (2 day maximum)

Upgrade to Tower Guestroom (subject to availability)

25% Off Any Spa Service

Two Guest Passes to The Club at White Oaks

Lunch for Two in Grow Kitchen & Café (2 beverages, 2 sandwiches - smoothies excluded)

Level 3 - 75,000 pts

Upgrade to Luxury Suite (subject to availability)

One Pass to a Scheduled WO Wine Tour (subject to availability)

One 50 or 55 Minute Spa Service (some restrictions may apply)

One Personal Training Session at The Club at White oaks

One Racquet Lesson at The Club at White Oaks

One Private Pilates or Yoga Session at The Club at White Oaks

Dinner for Two in Play Bar + Grill (1 shared app, 2 entrées, 2 desserts, 2 non-alcoholic bevs)

Level 4 - 150,000 pts

One Night Hotel Stay – Superior Accommodation (any day of week)

One Night Hotel Stay – Luxury Suite Accommodation (Sun-Fri)

'The Ceremony' Spa Package (for one guest)

Pack of 3 Personal Training Sessions at The Club at White Oaks

Dinner for Two in LIV Restaurant (2 apps, 2 entrées, 2 desserts, 2 non-alcoholic bevs)

Level 5 - 250,000 pts

2 Night Hotel Stay – Superior Accommodation (Sun-Fri)

1 Night Hotel Stay – Luxury Suite Accommodation (Sat)

Spa 'The Tranquility Package' (for one guest)

Spa Robe and Spa Product Gift Bag

1 Month Membership to The Club plus 3-pack of Personal Training

Dinner for Four in LIV Restaurant (4 apps, 4 entrées, 4 desserts, 4 non-alcoholic bevs)

PLUS!

We've teamed up with some of our favourite Niagara partners to bring you new off-site rewards each month, keep an eye on your inbox for details...

White Oaks Loyalty App Terms & Conditions:

a)White Oaks Reward program awards points for each purchase made at White Oaks Resort and Spa and its outlets limited to: The Club (membership fees are excluded from points program), The Spa, LIV Restaurant, Play Bar & Grill, Grow Kitchen & Café, and The Hotel.

b)Lease Partners located at White Oaks Resort & Spa do not participate in the White Oaks Rewards program and include: NZF Salon, SCAP etc.

c)Points do not accumulate automatically. The responsibility of collecting points will be on the customer. Customers need to inform at the time of purchase by way of showing their app or their loyalty card to be scanned or swiped to allocate their purchase points to their account.

d)Points have no cash value, are non-transferrable and awarded based on purchases made at White Oaks Resort & Spa only. Points cannot be combined with another customer's points.

e)Reward options are subject to change at the discretion of White Oaks Resort & Spa.

f)Rewards once redeemed are non-transferrable, and have no cash value. Must be used at White Oaks Resort & Spa as described. White Oaks reserves the right to change, or cancel the program altogether.

g)Should a customer wish to cancel their loyalty program, the reward level below and closest to their point level will be redeemable upon request.

h)Fraudulent use of the program will result in cancellation of the customer account without redemption applicable.