October 2019 - White Oaks Resort & Spa is proud to announce SIX Readers Choice Awards from our local publications, St. Catharines Standard, Niagara Falls Review and Welland Tribune. Every year these publications covering all of Niagara, ask their readers to vote for their favourite companies locally in several categories.
This year, over 70,000 votes were cast and we are thrilled to receive six in the following categories:
Julie Lepp, Director of Marketing stated, “We are very proud of our team at White Oaks for delivering service excellence in every department, day in and day out. We are a unique place with a very distinct team culture. Regardless of what facet of our business our guests and members encounter, The Spa, The Club, The Hotel, Conference Centre, LIV Restaurant, Play Bar & Grill or Grow Kitchen & Café, there is a White Oaks team member ensuring their experience is exceptional. This level of excellence is delivered consistently throughout our property every single day. We are extremely proud of that and wish to thank all the residents of Niagara that voted for us.”Read Less
January, 2019 - Spas of America has released their Top 100 Spas of 2018 and from over 800 Spas in the association from all throughout the Americas, The Spa at White Oaks ranked #10 overall. More exciting is our Canadian rankings where The Spa at White Oaks has been ranked #1 in Ontario (and #2 in all of Canada)
The Spa at White Oaks Resort has proven very popular with our targeted spa and wellness travel audience” says Spas of America president Craig Oliver. “With over 800 of the best resort, hotel and health spas on our website, The Spa at White Oaks is recognized as the #2 spa in Canada and the #1 Ontario spa experience,” says Oliver. “Whether you're looking for a solo getaway, as a couple or with friends or family, Niagara's The Spa at White Oaks is a perfect destination with a personalized spa, wellness and fitness experience.”
Ameer Wakil, Chief Executive Officer comments, “Achieving the number one position in Ontario is truly an honour, especially from such a prestigious organization such as Spas of America. We are fortunate to have a beautiful physical space, however of equal importance, we have the privilege of having a terrific leader, Jennifer Hipwell our Spa Director, along with her amazing, caring and compassionate team is truly what makes us number one in Ontario. We will never rest on our laurels, we will continue to improve and strive to maintain this position as our loyal customers only deserve the best.”
To be #1 in Ontario out of many amazing spas and resorts is truly humbling. Each year we try to improve, be better than we were previously, all while keeping consistency, innovation and passion in this ever evolving wellness industry. We never take our position and duty to service for granted as our loyal customers are really what it’s all about. That, and the amazing team here at White Oaks.
October, 2018 - The Club at White Oaks is approaching their 40th year in business this fall and part of the celebration has been to bring in a whole new refresh with state of the art equipment.
Partnering with Stak Fitness, The Club has purchased 40 new pieces from Matrix as well as 26 Johnny G spin bikes. The list includes treadmills, ellipticals, recumbent bikes, upright bikes, hybrid cycles, ascent trainers, rowers, climb mills and Matrix S Force performance trainers.
What’s so impressive about new equipment in a gym?
“This equipment is the most technologically advanced pieces we’ve ever had and make the experience for our club members beyond anything else available. Each piece is connected to wifi allowing you to enjoy Netflix, regular TV, check your facebook or take a virtual tour while working out. The tours are really amazing and are actual cities or places in the world so you can run in a downtown city street in Singapore or maybe cycle in Arizona. The visuals are amazing. As well, there is a fitness tracking app that goes along with these pieces, customized to The Club of course, where our members will be able to download the app, sync it to the piece of equipment and track their progress right on their device” states Sandra Lynch, Club General Manager.
“The feedback from the members has been tremendous and we are thrilled with this new purchase. It’s a wonderful way to celebrate 40 years in business, and lead us into the next 40!” says Lynch.
The celebrations will continue with an open house event Saturday, October 27th from 10am – 4pm where non-members can check out the facilities, try the classes and of course the brand new equipment. This November the annual Club Member Christmas party will be extra special, held in Exhibition Hall, with a live band, and special tributes to the founding members of the club. Lynch tells us, “It’s a fantastic year to be a member here and we are excited about all the great things we have planned this fall.”
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