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white oaks media and press releases

In the News

Good Things Happen Here
Over our 35 year history, White Oaks Conference Resort & Spa, has won awards, hosted fantastic events, welcomed dignitaries, and generally been in the news. We'll post and and archive our press releases here for your browsing convenience.

Safe Travel Win

White Oaks Wins Niagara Region Safe Travel Reward

November 2021 - White Oaks Resort & Spa is thrilled to announce winning the Safe Travel Stamp Award for the Niagara region given out at the recent Tourism Industry Associaton of Ontario (TIAO). Between Labour Day and Thanksgiving Weekend – the public had the opportunity to vote for their favourite Safe Travels Award tourism operator. There is a winner from each of the thirteen tourism regions.

White Oaks Resort & Spa, along with many other hospitality businesses worked to receive a SafeTravel Stamp at the beginning of the pandemic. The stamp was created by the World Travel & Tourism Council to regulate safety protocols globally in the tourism industry. In Canada, TIAO in conjunction with WTTC launched the program in 2020.

The Safe Travels Stamp is an international symbol designed to allow travellers to recognize governments and companies around the world, which have adopted health and hygiene, standardized protocols – so consumers can experience ‘Safe Travels.

This year at the TIAO Summit, businesses had the opportunity to win a Safe Travel Stamp Award – one for each tourism region – and White Oaks Resort & Spa has won the honour for the Niagara Region. We are proud that White Oaks Resort and Spa, a prominent member, received the Safe Travel Stamp award during the 2021 Tourism Industry Association of Ontario (TIAO)’s Tourism Summit.

Eduardo Lafforgue, President and CEO of Niagara-on-the-Lake Chamber of Commerce and Tourism NOTL states, “The Safe Travel Stamp was created by the WTTC (World Travel and Tourism Council) and administered by TIAO in Canada. Tourism Niagara-on-the-Lake was one of the first DMOs to implement the WTTC protocols and became the first to have the Safe Travel Stamp. White Oaks, aware that safety and health are paramount and key to the recovery of tourism, has done an outstanding job implementing all the protocols and thus ensuring its guests a wonderful experience in Niagara-on-the-Lake. Congratulations to White Oaks Resort!”

Tina Brown, Director of Sales for White Oaks added, “Meeting Safely has been a priority as we begin the road to recovery following the COVID-19 pandemic. Here at White Oaks we are committed to providing meeting spaces that encourage collaboration and engagement, while focusing on hygiene and safety protocols. We are thrilled to receive the Safe Travels Award and continue to have our guests and meeting attendees feel comfortable with our Resort while onsite meeting, dining or visiting the Club and/or Spa.

The award itself is a beautiful glass sculpture created by local glass blower Kelly Lowe from Stoney Creek, Ontario. Instagram:@kellyloweglass,

See the TIAO Safe Travel Stamp Awards Finalists & Winners here:

safe travel award

Herbal Face Food Skincare

Herbal Face Food is launched in Canada by the Spa at White Oaks

October 2021 - The Spa at White Oaks has become the first spa in Canada to carry Herbal Face Food line. Highlighted recently in Vogue Magazine’s Sustainability issue by the ever-inspiring supermodel and environmentalist, Gisele Bundchen, the line is natural & committed to promoting conscious beauty throughout the world.

Founder J. Michael Zenn and author of The Self Health Revolution, says “Herbal Face Food isn’t a magic potion, it’s simply the best of plant science at work. No fillers and no chemicals. Our powerful, potent serum is packed with anti-oxidants and phytonutrients that heal your skin at the cellular level from the outside in, and address the top signs of aging in 3 days or less.”

Our spa Director Jenny Hipwell adds, “Having been in the industry for over 20 years and being very aware of the various false claims in the natural & organic skincare world, I am truly impressed with the accuracy of what this product states. I have seen my pigment (melasma) dramatically improve, the texture has smoothed greatly and the rate at which this stuff can help heal a blemish is unreal! I'm truly sold!”

The spa will be sell Herbal Face Food products as part of their retail offerings and can arrange shipping for those guests who cannot make it into the spa shop. Those with questions or who wish to order can call 1-800-263-5766 or locally 905-641-2599.

spa skincare

Top Niagara Spa

White Oaks Named #1 Spa in Niagara Again

January 20221 - Spas of America has released their Top 100 Spas of 2020 in what was a very difficult year with many personal services in Canada closed down for periods of time and the US/Canada border closed for most of 2021.

The Top 100 Spas of 2021 list includes 84 spas from the United States, 13 spas from Canada, and three from Mexico.  The Spa at White Oaks ranked #44 overall. More exciting however, is our Canadian rankings where The Spa at White Oaks has been ranked #7 in all of Canada,  #2 in Ontario and #1 in Niagara. 

“The Spa at White Oaks Resort has proven to be a popular destination for our targeted spa and wellness travel audience” says Spas of America president Craig Oliver. “With over 900 of the best resort, hotel and health spas on our website, The Spa at White Oaks is recognized as #1 in Niagara, #2 in Ontario, and the #3 spa in Canada in our Top 100 Spas of 2020,” says Oliver. “The Spa at White Oaks Resort is an ideal respite for visitors seeking a local and luxurious, fresh-air wellness escape in the heart of Southern Ontario's wine country."

Spa Director, Jennifer Hipwell says, “We are almost at the 2 year mark of the spa industry being in crisis mode due to a global pandemic, but with every lockdown or set back, it comes back stronger. Home care and self-care are high needs of the customer right now. Spa business models and teams have adapted and changed dramatically and quickly to stay afloat. I am in absolute awe of the spa team here at White Oaks as they have persevered in the toughest of working conditions both mentally and physically, all while maintaining integrity, empathy and passion.”

Ameer Wakil, CEO White Oaks Resort & Spa, sent his congratulations to Jennifer and her team, “Wow!  Considering the current climate and what we have had to battle this past year from the pandemic, to the extreme staffing issues I consider this a huge victory!  Looking forward to another great year, here is to an amazing 2022!”


Spas of America Top 100 Spas 2021:

Spas of America White Oaks Listing::

top spa

Find Us Herelocation pin


  • White Oaks Resort & Spa
  • 253 Taylor Road SS4
  • Niagara-on-the-Lake, Ontario
  • Canada L0S 1J0


  • Resort: 1-800-263-5766
  • The Club: 905-688-2550
  • The Spa: 905-641-2599


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