The annual U.S. News Best Hotels rankings are based on a comprehensive analysis of industry awards, expert recommendations, and guest reviews. Properties that receive top rankings consistently demonstrate excellence in luxury, hospitality, and overall guest satisfaction.

“White Oaks is proud to announce its recent recognition as one of the top hospitality properties nationwide, ranking #25 of Canada’s top 100 hotels and #4 amongst Canada’s top 25 resorts,” said Ameer Wakil, CEO of White Oaks Resort & Spa. “These prestigious accolades reflect our unwavering commitment to excellence, exceptional guest experiences, and world-class service. We are incredibly honoured to receive this recognition from U.S. News Travel. This achievement is a true testament to our dedicated Team, whose passion and hard work create unforgettable stays for our guests. White Oaks extends its gratitude to our loyal guests and supporters who make this success possible. As we continue to elevate our efforts, we look forward to welcoming travellers seeking the finest in luxury in a warm and welcoming environment.”

Anna Corman, Director of Human Resources shared her gratitude, stating: “We are incredibly honoured to receive this recognition. White Oaks is built on a foundation of care, dignity, and respect, this acknowledgment is a testament to our Team’s dedication to exceeding guests’ expectations every day. Their hard work and commitment make this achievement possible, and we couldn’t be more proud of our Team.”

Dave Cassidy, Director of Hotel and Conference Operations remarked: “Who ​could have imagined when we first opened our doors in 1978, that we would one day receive such an incredible honour while staying true to the family values that built us? It means the world to be recognized amongst some truly incredible properties and this achievement serves to prove that customer service, genuine care, and keen attention to detail make a meaningful impact on the guest experience.”

Located in the heart of Niagara’s wine country, White Oaks Resort is renowned for its luxurious accommodations, award-winning spa, state-of-the-art fitness club, and world-class dining experiences. The resort’s commitment to delivering unparalleled service and exceptional guest experiences has solidified its reputation as one of Canada’s premier destinations for relaxation and luxury.

Best Hotels in Canada 2025

Best Resorts in Canada 2025

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Natalie’s journey with The Spa at White Oaks began in October 2000 when she joined the Bodisense team as a Spa Attendant while simultaneously pursuing her studies to become an aesthetician. Natalie’s dedication and commitment to her craft were evident as she progressed from an aesthetician to Spa Supervisor in 2009, and promoted once again to Spa Manager in 2010, all while under Bodisense’s ownership. 

In 2011, when White Oaks Resort & Spa made the strategic decision to take over spa operations, Natalie seamlessly transitioned with The Spa and continued in her role as Spa Manager. 

“Ameer Wakil, CEO of White Oaks Resort & Spa, expressed his confidence in Natalie’s abilities, stating, “Having demonstrated exceptional leadership skills and a passion for delivering outstanding customer service, Natalie is set to lead The Spa to new heights of success. Her commitment to excellence and innovative approach make her the perfect fit for this position. Natalie started strong in her career with The Spa and is continuing even stronger!” 

In her new capacity as Spa Director, Natalie Graham is poised to lead the team towards unparalleled levels of customer service and satisfaction. “I am grateful for this incredible opportunity and looking forward to my new role as Spa Director. It is an honor to lead this amazing team of individuals, and together, we will reach new levels of customer service and success,” remarked Natalie Graham, Spa Director. 

White Oaks Resort & Spa extends its warmest congratulations to Natalie Graham on her well-deserved promotion. As she embarks on this exciting journey, the entire team stands ready to support her in elevating The Spa’s guest experience to extraordinary new heights.

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