Effective Monday March 21, 2022 we will be updating operations in the following areas of our business:
Effective March 1, 2022, as per the provincial guidelines, proof of vaccination status against Covid-19 will no longer be required to enter restaurants, the pool or club.
White Oaks' mission statement, to treat every guest and team member as though the success of our business depends on that individual alone, has dictated our decisions throughout our forty year history. It defines our team, our culture and how we operate, and is relevant now more than ever. In our post-Covid world, it is with this mission in mind that we launch our new cleaning and safety program, White Oaks Clean Care. Each step, each new task has been developed with the safety of our guests and team members as our top priority.
White Oaks will look and feel different in this post Covid reality. Some of these changes we are making are difficult and will change our service. These have been the hardest decisions for us to make as we are well known in providing experiences that are personalized to each unique guest. We are confident in our ability to work within these new parameters and still find ways to wow you.
Our carefully managed operation comes with stringent new health, safety and hygiene procedures in place. Please review the details and latest information below. Please note some imagery, descriptions and services shown throughout our website do not represent current operational and safety guidelines and may not be available.
White Oaks is Safe Travels Certified by the Tourism Industry Association of Ontario for adhering to the highest standard of global health protocols issued by the WTTC
Comprehensive Sanitization Program
While known for our pristine property standards, you will notice heightened cleaning protocols of all high frequency touch points, like elevators, stair railings, door handles and point of sale devices building wide.
Prior to opening, every inch of carpeting/flooring has been sanitized for your safety.
We've Increased Personal Space
While we have removed the plexiglass barriers throughout the resort, we continue to be mindful of physical distancing for guest comfort and safety.
Thorough Training & Monitoring
Our team members have been thoroughly trained in their new protocols and will be monitored before every shift to make sure they are healthy and able to work safely. We'll also have more of our team members present to assist and guide you through our property.
Our in-house Audio Visual Partner Encore has developed a wonderful program called MEETsafe which outlines best practices. Click here for details
The pool, hot tub and sauna are open as of Jan.31.
Wine tours are currently available, masks are no longer required.
Effective March 1, 2022 proof of vaccination is no longer required for any area of the Resort.
Sign up for White Oaks e-news with great offers & and more.