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From luxury suites to superior kings. We'll match you up with a perfectly divine room.
Shop till you drop in your pajamas. Give White Oaks style, delivered home or in-room.
They say a picture’s worth a thousand words. View our spectacular spa in living color.
The Spa is open the following hours and recommends booking well in advance.
Gift Certificates are available for any spa service, package or monetary amount your heart desires. These experiences can be ordered by phone or purchased in our White Oaks online store.
Check back for specific holiday hours.
Is available from the main hotel entrance.
For everyone’s ultimate spa experience, there are a few suggestions. Note we didn’t say absolute laws of the spa but following these few suggestions will improve your visit and of course, that of your fellow spa guests.
Please arrive 20 minutes prior to your appointment to prepare for a stress free check-in. Arriving late will cheat you of precious minutes of your service as we complete each experience punctually so the next client will not be delayed.
Absolutely, but please do so at the time of booking to ensure your request is met.
The degree to which you disrobe is dependent on the treatment. Your comfort is our priority so if you are shy we fully understand. Your privacy will be protected at all times; our spa therapists are experts in draping towels or sheets appropriately. Disposable undergarments are provided in some of our body wraps and glows.
Absolutely as long as your massage is performed by a Registered Massage Therapist. Please note that we cannot issue insurance receipts for RMT services purchased by gift certificate/gift card.
You may opt to leave gratuities for shoulders well rubbed, skin well-scrubbed, and....you get the idea. The amount is left up to your discretion and is truly appreciated for a job well done.
All spa guests must be 13 years of age or older to enjoy the spa. All spa guests under 18 are required to complete a health history form signed by a guardian which can be printed and filled out prior to arrival.
It is also our policy that we do not allow children to accompany parents to spa appointments to ensure the ultimate experience to every guest. The resort provides day care services from 8am-8pm Mon-Fri and 8am-3pm Sat & Sun should you need it.
We require at least 24 hours’ notice to cancel any appointment or a 50% charge will apply. For Spa Rituals or multiple services a 72 hour notice is required or a 50% charge will apply. If no cancellation is made a full charge will apply therefore a credit card number is required to reserve any and all spa experiences.
Please note... Unfortunately the spa is not responsible for lost or stolen articles therefore we ask that you leave any valuables at home or in your hotel room. Lockers are provided to each spa guest to stow away any personal belongings.
We reserve the right to modify or change the pricing on certain treatments or products without prior notification to ensure that the highest level of standard and quality are met.
Not only is your comfort our priority, your health is too. Guests with pre-existing medical conditions are advised to consult their doctors prior to booking any spa services to avoid disappointment if there is a contraindication discovered upon arrival.
Our Niagara spa carries a full selection of spa and wellness products. And if you can't make it in to the store, we'll even ship it to you. Our experts are happy to help with your selections.
Brands We Carry
Take your experience home... The Spa at White Oaks provides nothing but the best, results driven products money can buy. Your spa therapist will complete a 'Spascription Form' suggesting the perfect products to take home to extend your spa experience. Need to replenish and can't make it in? Don't worry, we can ship it to you.
For those repeat guests, we have created the Loyalty Club with extra special treats just for being a member! Hotel discounts, dining freebies and birthday gifts just for you and of course, club passes. As a Loyalty Club Member you will hear first about special offers and have access to private advance sales. Details here.Sign up and everytime you spend $50 on services at the Spa you'll get a point. 12 points ($600 spent) earns you a $50 White Oaks Gift card. We'll keep track for you!. Activation takes 72hrs.
The quick fix hair solution and spa guest companion. You know how it is post-massage when your hair is frazzled? Now you can pop into our partner Preen for a quick blow out and get on with your day!