white oaks media and press releases
In the News
Over our 35 year history, White Oaks Conference Resort & Spa, has won awards, hosted fantastic events, welcomed dignitaries, and generally been in the news. We'll post and and archive our press releases here for your browsing convenience.
our announcements

Canada's #1 Spa

White Oaks Named the Top Spa in Canada

January, 2018 - Spas of America has released their Top 100 Spas of 2017 and from over 750 Spas in the association throughout the Americas, The Spa at White Oaks ranked #9 overall. More exciting however, is our Canadian rankings where The Spa at White Oaks has been ranked the #1 Spa in Canada!

“We’ve been very impressed by the growth of The Spa at White Oaks Resort with our targeted spa and wellness travel audience” says Spas of America president Craig Oliver. “From over 750 resort, hotel and health spas on our website, The Spa at White Oaks was the most popular spa in Canada and the #9 spa experience in North America,” says Oliver. “For guests seeking to explore Niagara’s popular wine region, while desiring comfortable accommodations and exciting dining options, all within a personalized spa and fitness experience - the Spa at White Oaks is a perfect destination.”
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Ameer Wakil, Chief Executive Officer comments, “Achieving the number one position in all of the country is truly an honour, especially from such a prestigious organization such as Spas of America. We are fortunate to have a beautiful physical space, however of equal importance, we have the privilege of having a terrific leader, Jennifer Hipwell our Spa Director, along with her amazing, caring and compassionate team is truly what makes us number one in Canada. We will never rest on our laurels, we will continue to improve and strive to maintain this position as our loyal customers only deserve the best.”

Spa Director, Jennifer Hipwell states, “We are very honored and excited to be ranked #1 in Canada. At White Oaks, we are passionate about providing our guests with the absolute best treatments, service and skin care lines possible. We continually research, compare and study the industry to bring on the newest and most effective results driven solutions and products. But overall, it’s not just about the treatments, or the products we use or retail we bring in but more importantly, it’s about crafting an experience for each individual guest. We do that through our environment certainly but at White Oaks, it’s the genuine service excellence. The people that work at White Oaks, and definitely within the spa, truly want to be here and are dedicated to ensuring you leave with more than dewy skin or relaxed muscles.”

Spas of America 2017 Top 100 List
Spas of America 2017 Canada Top 50 List
Spas of America White Oaks listing

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White Oaks Canada's #1 Spa

Goin Green

Green Keys Abound at White Oaks

White Oaks Conference Resort and Spa have earned Four Green Keys and Four Green Meeting Keys from Green Key Global through their Eco-Rating Program.

Four Green Keys represents “A hotel that has shown national industry leadership and commitment to protecting the environment through wide-ranging policies and practices. The hotel has mature programs in place that involve management, employees, guests and the public, and which have shown substantial and measurable results.”
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Four Green Meeting Keys demonstrates that White Oaks Conference Resort & Spa has shown national industry leadership and commitment to protecting the environment through wide ranging policies and practices regarding their meetings and convention facilities and practices. A hotel that has established programs in place that involve management, employees, guests, and the public which have shown substantial and measurable results.

Traci Luongo, Director of Conference Services and Chair of The WO Green Team explains, “We established a green committee 12 years ago and have been working diligently to find ways to protect the earth within our property. Many programs have been put in place over the years including an electric car charging station, energy efficient lighting building wide, recycling programs and most recently the elimination of Styrofoam containers. It is not always the most cost effective path, but we are fortunate to have our Executive team’s support on these initiatives.”

About Green Key- The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. The program was originally developed for the Hotel Association of Canada by a leading environmental engineering firm. Designed specifically for hotel operations, the Green Key Eco-Rating Program is a comprehensive environmental self-assessment that will allow each participating property to benefit on several fronts – cost savings, increased bookings from environmentally conscious consumers and meeting planners and responsible corporate citizenry. Visit for more information.

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White Oaks Green Keys

New GM

White Oaks Announces New Hotel General Manager

April, 2017 - White Oaks Resort & Spa announces that Richard Reid, CRDE, CH, CHA has accepted the position of Hotel General Manager effective April 2017, overseeing Rooms Division, Food & Beverage and Sales Departments.

Starting his career at White Oaks in 2003 as Rooms Division Manager, Richard quickly became part of the team and family at the resort. Over the years, Richard proved again and again that his methodical, logical approach to project management and strategic business planning, was a direct factor in the brand’s overall success. He quickly moved up to Executive Director of Sales and Hotel Operations and has led White Oaks through tough economic times with grace and dignity.
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Richard has shared his hospitality knowledge as a board member for Resorts of Ontario, serving 6 years on the Marketing Committee and as Committee Chair for Meetings & Events, Mentorship and currently Treasurer for the Executive Board assisting in the growth of this association. Locally, Richard has been a member of the Niagara Business Group since 2011, sharing his knowledge with entrepreneurs in Niagara working together to make our region a great place to do business.

Working on his career development is always at the forefront of Richard’s mind and this winter he successfully achieved his Certified Hotel Administrator Certification, (CHA), the most prestigious and globally recognized certification available to hotel general managers. In February, the Niagara-on-the-Lake Chamber of Commerce bestowed the Celia Liu Award for Excellence in Hospitality on Richard recognizing his efforts in working to always promote the destination with collaboration across all sectors. White Oaks is proud and honoured to congratulate Richard on his new role.

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Richard Reid New White Oaks GM

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  • White Oaks Resort & Spa
  • 253 Taylor Road SS4
  • Niagara-on-the-Lake, Ontario
  • Canada L0S 1J0


  • Resort: 1-800-263-5766
  • The Club: 905-688-2550
  • The Spa: 905-641-2599