white oaks media and press releases
In the News
Over our 35 year history, White Oaks Conference Resort & Spa, has won awards, hosted fantastic events, welcomed dignitaries, and generally been in the news. We'll post and and archive our press releases here for your browsing convenience.
our announcements

Eco-Friendly Moves

Green Initiatives a Priority for White Oaks Resort & Spa

July, 2018 - Plastic is on its way out at White Oaks Resort & Spa. Following in the wake of many top brands and destinations world-wide, The Green Team at White Oaks have eliminated plastic straws resort-wide. Guests will be able to request a straw and an earth friendly compostable option will be provided. Along with straws, starting this month, all plastic water bottles will be replaced with a water program from Naturizzata Bottle Co.

“Instead of arriving at your meeting with unlimited bottles of water on the table, or in our continuous coffee break fridges, beautiful custom etched glass water bottles with glass wear will be set up. All filtered right here onsite, both still and sparkling options will be available” commented Traci Luongo, Director of Conference Services and chair of the White Oaks Green Team.
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David Cassidy, Director of Food & Beverage was responsible for vetting and selecting a plastic bottle alternative. “We chose Naturizzata to partner with because of their dedication to preserving the environment” says Cassidy. According to the Naturizzata website, “…we have designed the most eco-friendly water systems anywhere on the planet. Our commercial water purification systems can prevent thousands of single-use glass or plastic bottles from littering our landfills, oceans, and parks. We believe even small steps to becoming a greener company can lead to big changes. That’s why we can bottle our fabulous tasting water right at your establishment, reducing the pollution created by traditional manufacturing and transportation processes. We are very proud of the fact that our pure water is not only great for your health, but also the environment!”

The new program plans to faze in across the resort to other areas too. “The Naturizzata program is very exciting and we plan to install units in our conference centre, spa and kitchens. Our restaurants, LIV and Play will now carry our own custom still or sparkling water as options and our Spa can create beautiful non-alcoholic mocktails and sparkling options. The versatility of this program is perfect for our property” states Richard Reid, General Manager. “Our conference clients can even have the glass bottles custom etched with their company name, or brides can have a custom message or their names on bottles presented at the tables. The benefits of this program are fantastic.”

Look for Good Drink brand in the grab and go fridges at Grow! Good Drink is a bottling company out of British Columbia who have partnered with Acts, a group that builds gravity based water systems in developing and third world countries. They provide communities with fresh water while having no maintenance.For each bottle of GoodWater, GoodTea, sparkling water, or organic spritzers purchased, GoodDrink matches drop for drop the amount purchased to free obtainable water. “We are proud to carry GoodDrink at Grow and love the impact to the world” states Cassidy.

“We truly believe in making changes that reflect our commitment to a greener world wherever we can.” sites Traci Luongo. “Even our coffee breaks and our coffee cream counter at Grow Kitchen & Café feature our own honey from our bee hives. This week we installed a butterfly habitat in our gardens. It’s small actions that can really add up to make a difference” Green initiatives are part of the overall strategic plan at White Oaks Resort and will continue to be so as we move forward.

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green drinking options

Canada's #1 Spa

White Oaks Named the Top Spa in Canada

January, 2018 - Spas of America has released their Top 100 Spas of 2017 and from over 750 Spas in the association throughout the Americas, The Spa at White Oaks ranked #9 overall. More exciting however, is our Canadian rankings where The Spa at White Oaks has been ranked the #1 Spa in Canada!

“We’ve been very impressed by the growth of The Spa at White Oaks Resort with our targeted spa and wellness travel audience” says Spas of America president Craig Oliver. “From over 750 resort, hotel and health spas on our website, The Spa at White Oaks was the most popular spa in Canada and the #9 spa experience in North America,” says Oliver. “For guests seeking to explore Niagara’s popular wine region, while desiring comfortable accommodations and exciting dining options, all within a personalized spa and fitness experience - the Spa at White Oaks is a perfect destination.”
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Ameer Wakil, Chief Executive Officer comments, “Achieving the number one position in all of the country is truly an honour, especially from such a prestigious organization such as Spas of America. We are fortunate to have a beautiful physical space, however of equal importance, we have the privilege of having a terrific leader, Jennifer Hipwell our Spa Director, along with her amazing, caring and compassionate team is truly what makes us number one in Canada. We will never rest on our laurels, we will continue to improve and strive to maintain this position as our loyal customers only deserve the best.”

Spa Director, Jennifer Hipwell states, “We are very honored and excited to be ranked #1 in Canada. At White Oaks, we are passionate about providing our guests with the absolute best treatments, service and skin care lines possible. We continually research, compare and study the industry to bring on the newest and most effective results driven solutions and products. But overall, it’s not just about the treatments, or the products we use or retail we bring in but more importantly, it’s about crafting an experience for each individual guest. We do that through our environment certainly but at White Oaks, it’s the genuine service excellence. The people that work at White Oaks, and definitely within the spa, truly want to be here and are dedicated to ensuring you leave with more than dewy skin or relaxed muscles.”

Spas of America 2017 Top 100 List
Spas of America 2017 Canada Top 50 List
Spas of America White Oaks listing

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White Oaks Canada's #1 Spa

Goin Green

Green Keys Abound at White Oaks

White Oaks Conference Resort and Spa have earned Four Green Keys and Four Green Meeting Keys from Green Key Global through their Eco-Rating Program.

Four Green Keys represents “A hotel that has shown national industry leadership and commitment to protecting the environment through wide-ranging policies and practices. The hotel has mature programs in place that involve management, employees, guests and the public, and which have shown substantial and measurable results.”
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Four Green Meeting Keys demonstrates that White Oaks Conference Resort & Spa has shown national industry leadership and commitment to protecting the environment through wide ranging policies and practices regarding their meetings and convention facilities and practices. A hotel that has established programs in place that involve management, employees, guests, and the public which have shown substantial and measurable results.

Traci Luongo, Director of Conference Services and Chair of The WO Green Team explains, “We established a green committee 12 years ago and have been working diligently to find ways to protect the earth within our property. Many programs have been put in place over the years including an electric car charging station, energy efficient lighting building wide, recycling programs and most recently the elimination of Styrofoam containers. It is not always the most cost effective path, but we are fortunate to have our Executive team’s support on these initiatives.”

About Green Key- The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. The program was originally developed for the Hotel Association of Canada by a leading environmental engineering firm. Designed specifically for hotel operations, the Green Key Eco-Rating Program is a comprehensive environmental self-assessment that will allow each participating property to benefit on several fronts – cost savings, increased bookings from environmentally conscious consumers and meeting planners and responsible corporate citizenry. Visit for more information.

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White Oaks Green Keys

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  • White Oaks Resort & Spa
  • 253 Taylor Road SS4
  • Niagara-on-the-Lake, Ontario
  • Canada L0S 1J0


  • Resort: 1-800-263-5766
  • The Club: 905-688-2550
  • The Spa: 905-641-2599