white oaks media and press releases
In the News
Over our 35 year history, White Oaks Conference Resort & Spa, has won awards, hosted fantastic events, welcomed dignitaries, and generally been in the news. We'll post and and archive our press releases here for your browsing convenience.
our announcements

Goin Green

Green Keys Abound at White Oaks

White Oaks Conference Resort and Spa have earned Four Green Keys and Four Green Meeting Keys from Green Key Global through their Eco-Rating Program.

Four Green Keys represents “A hotel that has shown national industry leadership and commitment to protecting the environment through wide-ranging policies and practices. The hotel has mature programs in place that involve management, employees, guests and the public, and which have shown substantial and measurable results.”
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Four Green Meeting Keys demonstrates that White Oaks Conference Resort & Spa has shown national industry leadership and commitment to protecting the environment through wide ranging policies and practices regarding their meetings and convention facilities and practices. A hotel that has established programs in place that involve management, employees, guests, and the public which have shown substantial and measurable results.

Traci Luongo, Director of Conference Services and Chair of The WO Green Team explains, “We established a green committee 12 years ago and have been working diligently to find ways to protect the earth within our property. Many programs have been put in place over the years including an electric car charging station, energy efficient lighting building wide, recycling programs and most recently the elimination of Styrofoam containers. It is not always the most cost effective path, but we are fortunate to have our Executive team’s support on these initiatives.”

About Green Key- The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. The program was originally developed for the Hotel Association of Canada by a leading environmental engineering firm. Designed specifically for hotel operations, the Green Key Eco-Rating Program is a comprehensive environmental self-assessment that will allow each participating property to benefit on several fronts – cost savings, increased bookings from environmentally conscious consumers and meeting planners and responsible corporate citizenry. Visit for more information.

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White Oaks Green Keys

New GM

White Oaks Announces New Hotel General Manager

April, 2017 - White Oaks Resort & Spa announces that Richard Reid, CRDE, CH, CHA has accepted the position of Hotel General Manager effective April 2017, overseeing Rooms Division, Food & Beverage and Sales Departments.

Starting his career at White Oaks in 2003 as Rooms Division Manager, Richard quickly became part of the team and family at the resort. Over the years, Richard proved again and again that his methodical, logical approach to project management and strategic business planning, was a direct factor in the brand’s overall success. He quickly moved up to Executive Director of Sales and Hotel Operations and has led White Oaks through tough economic times with grace and dignity.
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Richard has shared his hospitality knowledge as a board member for Resorts of Ontario, serving 6 years on the Marketing Committee and as Committee Chair for Meetings & Events, Mentorship and currently Treasurer for the Executive Board assisting in the growth of this association. Locally, Richard has been a member of the Niagara Business Group since 2011, sharing his knowledge with entrepreneurs in Niagara working together to make our region a great place to do business.

Working on his career development is always at the forefront of Richard’s mind and this winter he successfully achieved his Certified Hotel Administrator Certification, (CHA), the most prestigious and globally recognized certification available to hotel general managers. In February, the Niagara-on-the-Lake Chamber of Commerce bestowed the Celia Liu Award for Excellence in Hospitality on Richard recognizing his efforts in working to always promote the destination with collaboration across all sectors. White Oaks is proud and honoured to congratulate Richard on his new role.

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Richard Reid New White Oaks GM

Top Spa

The Spa Named Top Spa in Niagara, Again!

January 18, 2017 - Spas of America has released their Top 100 Spas of 2016 and from over 500 Spas in the association from all throughout the Americas, The Spa at White Oaks ranked #11 overall. More exciting is the Canadian rankings of #1 Spa in Niagara, #2 in all of Ontario and #3 in all of Canada – for the second straight year!

Spa Director, Jennifer Hipwell states, “In an industry that is this competitive, rapidly growing and improving by the minute, we are extremely proud to be recognized for our consistent commitment to exceptional guest service and spa offerings. Over the past year we have continued to educate, stay on top of the trends with our unique and exclusive equipment and product lines to put Niagara on the map as a contending region for health and wellness. We look forward to seeing what the next year brings.”
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Hipwell states, “Our new online booking tool is making life easy for our guests, and this year we just brought in Peony Skincare Line from skin guru Jennifer Brodeaur which you may have seen on Oprah’s favourite things! Our brand new expanded lobby is a stunning new space where we invite our guests to sip some wine, nosh on some spa treats in between treatments and is quickly becoming the place to be. We are using color therapy with the Max LED facial, oxygen therapy with our oxygen facial and of course, Silk Peel Microdermabrasion technology.

"The Spa at White Oaks Resort has grown in popularity with our targeted spa and wellness travel audience, with both Canadians and visitors to Canada drawn to this property" says Spas of America president Craig Oliver. "From over 600 resort, hotel and health spas on our website, The Spa at White Oaks was #3 in Canada and the #2 Wine spa experience in North America." Says Oliver, "For guests seeking to explore Niagara's growing wine region, and combine contemporary accommodations, exciting dining options, and personalized spa and wellness experience - all within a dynamic fitness and racquet club destination - the Spa at White Oaks is an ideal destination."

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White Oaks named top spa in Niagara

Blog Latest

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  • White Oaks Resort & Spa
  • 253 Taylor Road SS4
  • Niagara-on-the-Lake, Ontario
  • Canada L0S 1J0


  • Resort: 1-800-263-5766
  • The Club: 905-688-2550
  • The Spa: 905-641-2599