SPA ETIQUETTE
To ensure that you and those around you reap
the full benefits of your Spa experience please
read the following etiquette tips.
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SPA RESERVATIONS
In order to accommodate all your service choices, may we
suggest making your reservations as far in advance as possible.
A credit card is required to guarantee your services.
All service bookings are made at the Spa – extension 1502.
AGE REQUIREMENT
Minimum age for guests on the Spa premises is 13.
A health form must be signed by a parent or guardian
under the age of 18.
CANCELLATION POLICY
Individual Services require a 24 hour notice or 50%
charge will be applied.
Spa Rituals and multiple services require a 72 hour notice
or 50% charge will be applied.
Groups of five or more require 14 days notification.
If no cancellation is made a full charge will apply.
PROMPTNESS
Arrive early, at least 20 minutes prior to your appointment
to prepare for your treatment. Arriving late will deprive you
of precious minutes of your Spa service. Unfortunately, no
matter how late you start, your treatment will end on time
so the next guest is not delayed. Full charge will apply.
SERVICES
In order to provide the best quality Spa experience, we ask
that you fill out a health assessment form. This will allow
our Spa therapists to be aware of any medical conditions
that may affect your treatment.
GIFT CERTIFICATES
Are available for any services or packages. Order by phone,
fax or in person.
PRIVATE TREATMENT SUITE
For those individuals Spa-ing together, who enjoy individual
attention and complete privacy, treatments can be booked
in our luxurious private suite. Ask our Spa programmers
for more information.
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