Click to watch the video testimonial Michael Booth, Atlantic Packaging

I just wanted to thank you again for a wonderful experience at White Oaks. My conference participants could not say enough about how well they were treated by every one of the White Oaks staff (from the valet right down to the lady who takes care of the flowers). The care and attentiveness we received was bar none! Thanks so much for taking care of every little detail so that we could just focus on why we were there. Keep up the outstanding work!
Sincerely,
Julie Christiansen
President
BODA reLEAF consulting
April 2008

From May 10 to 12, the Peel Secondary School Vice Principal's Association had their annual professional development meeting at White Oaks Conference Resort and Spa. Responses from the evaluation, which we ask participants to complete, all came back with "the food was outstanding, the service exceptional, the facility beautiful and the experience rewarding and relaxing". When I asked more specifically what makes this location so different from the others which we have used, they said it was how they were treated by members of the hospitality team at White Oaks. Porters, front desk associates, the concierge, cleaners and servers., "they look you in the eye and you can tell they are genuine and care about doing things for me". For those of us who know the business, it speaks to an exemplary hiring and training process that is grounded in the vision, mission and beliefs that you have at White Oaks."
B. McCulloch, May 2006

"After our first experience with White Oaks in April 2004, our senior vice president insisted that we return for two more conferences. We wanted to make sure that each level of our sales and service staff had the opportunity to experience what he called " the ultimate in customer service". I have dealt with several conference centres in the Ontario Region. I can't tell you how relieved I am, knowing that in September we are returning to White Oaks. They truly make planning and executing a conference as simple and straight forward as possible."
S. Jameson - TD Canada Trust, 2004

"The conference staff at White Oaks is the true reason we have returned for 6 years now. You can find other venues with excellent ambience, great food and plush rooms, but if the service is lacking, the event will suffer. Their "All-Day Coffee Break" program is the best thing I have ever seen at a hotel, not just from an organizer's point of view, but also from a participant's. The staff has shown incredible attention to detail and responsiveness to us for a 5-day event that runs pretty much 24-7 for our organizing committee. Every person on staff is helpful and attentive, completely professional and client focused. We honestly don't know how they do it. They are the best I have seen at what they do."
D. Adachi - Livingston International, 2004

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